Oracle Managed Service Provider (Oracle MSP)

If you are a Saudi company or organization that prefers Oracle Cloud and software solutions, it is natural that you would seek a partner to assume the daily administration, operations, and maintenance of those solutions, allowing you to focus on your core business. We at SMART are ready to assist you.

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We can provide 24/7 support for continuous improvement of the management, operation, and maintenance of your technical components, specifically Oracle E-Business Suite (R12) and Oracle Fusion Cloud. Our services include technical, functional, and consulting support.

Within this framework, SMART can offer these solutions as follows:

Technical Issue Resolution

We accurately diagnose technical issues, determine their root causes, and immediately implement appropriate solutions. We also focus on proactively enhancing the performance of concurrent programs, forms, customizations, and workflow support.

Data Migration Service

We seamlessly migrate data from legacy systems to Oracle Cloud platforms, ensuring full compatibility with new system structures while maintaining data accuracy and integrity, without disrupting your business operations.

Oracle Application Integration and Interfaces

We connect Oracle applications with the rest of your internal systems to ensure a seamless and secure flow of information.

BI Publisher Reports

We design financial reports using BI Publisher that meet your organization's needs for accurate and clear information, helping you in the decision-making process.

Got a Problem? Get the Solution.

Considering a move to Oracle Cloud and need continuous guidance and support?

We guide you through a readiness assessment, design a tailored transformation roadmap, and implement it to maximize the benefits of Oracle’s capabilities while minimizing risks and downtime. We provide 24/7 assistance for all aspects of Oracle management and optimization, ensuring support doesn't stop when issues arise.

Lacking specialized and experienced experts to manage Oracle products?

We hold advanced partnership levels with Oracle. Our team brings deep hands-on experience in managing, operating, and optimizing its products.

Looking to reduce the operational costs of managing Oracle systems and applications?

We deliver comprehensive solutions that automate your processes, reduce reliance on manual resources, and lower operational expenses.

Worried about system downtime and its impact on your business?

We provide high operational assurances and assign a dedicated support team with in-depth process understanding, ensuring uninterrupted performance